Why do business leaders often bring more quantitative rigor to choosing a fantasy football team than they do their people?, blogs Tom Monahan, CEO Chairman.
Don’t Kid Yourself
Robert Morgan says that potential isn’t the same as performance, and if you don’t measure it your HiPo program could be a waste of time and money. Read his blog and see the animation, or download our free e-book for information on how to identify High-Potential talent.
Introducing a ‘game’ element into hiring can, through innovations such as multimedia situational judgement tests, give an early idea of how a candidate will perform in the role. As this article on best practice in gamification explains, it’s a growing trend. Watch this video to see how we use simulations in our assessments.
Building a Better Barclays
Susan Firbank talks about how an innovative approach to hiring based on a new set of values and video-based assessment has halved the UK bank’s cashier training time and helped boost performance. Watch our video interview.
Blinded by Delight
Is your hiring and development strategy based on creating an ‘above and beyond’ service culture? If so, this video suggests it might be time to think again. The latest research from CEB shows how dazzling customers with your service is nearly 4 times more likely to lead to disloyalty than simply meeting their expectations.